InterLect automates the creation of planned asset maintenance work based on the information stored in JUMBO.
InterLect enables the creation of specific campaigns enabling the work planning and scheduling of non-customer driven work within a MAM’s portfolio. InterLect interfaces with customers’ work management solutions and CRM packages to drive customer contact including letters, telephone calls and SMS to inform and confirm planned work.
InterLect can also be utilised to drive other targeted campaigns such as Smart Meter roll out.
|Asset maintenance schedule||Automatically recognises assets requiring maintenance or replacement from the portfolio of assets stored within JUMBO enabling better forward planning of resources|
|Letter file generation||Simplifies the customer interaction mechanism, outputting a file of generated appointments that can be merged into letter templates for distribution to end customers|
|Generation of work campaigns using specific asset criteria||Targeted campaigns ensure efficient replacement and maintenance of assets to enable specific business benefits|
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