Wheatley Associates run training courses on all its products and services. These training courses can be held at a customer’s premises or at our Head Office. Please contact us on 01449 781001 to discuss your specific requirements.

GRASP and ASSIGN efficiently schedule both planned and unplanned work. Work can be booked as an appointment or as a job to be completed within a set timescale. Jobs can be scheduled individually on the day to cope with unplanned situations or in advance for planned work.

GRASP automatically sends SMS messages to customers at intervals to inform them of pending visits reducing the likelihood customers will not be at home.

GRASP and ASSIGN can react to emergency work by being able to book emergency work and re-scheduling operatives’ working days ‘on the fly’ to cope with changing priorities.

Using GRASP and ASSIGN, only those mobile workers that have the requisite skills to complete a job will be sent. Through recording numbers of visits at jobs and understanding each job history, performance against essential KPIs can easily be reported.

GRASP and ASSIGN enable users to mix and match both in-house and contracted workforces within the same scheduling and appointment screens to optimise business requirements.

Wheatley Associates provide a comprehensive and secure hosting solution for our own and third party software solutions. Please contact us on 01449 781001 to discuss your specific requirements