GRASP
GRASP is a browser based workforce management solution that provides customers with the tools to help their workforce complete more jobs more efficiently. Harnessing the power of our proprietary scheduling algorithm, GRASP allows the management of field workforces of all sizes.
When used with our mobile workforce solution, GRASP extends its reach to provide a powerful field force data capture mechanism. This combination ensures that customers get the right operative to the right job at the right time. Operatives are able to capture data for each job quickly and accurately, reducing back office overheads when dealing with returned data.
GRASP is typically integrated with other back office systems to allow full data transfer and alternative mechanisms for booking jobs.
| Feature |
Benefit
|
|---|---|
| Intelligent appointment booking calendar |
Ensures that the most efficient date and time for appointments will be selected
|
| Lone worker support | Helps comply with safety legislation by enhancing operative safety in potentially dangerous situations using real-time monitoring |
| Real-time job status from the field | Immediate feedback on the status of both jobs and operatives for improved customer experience |
| Team jobs | Automatically schedules multiple operatives at an appointment reducing manual intervention |
| Appointment reminders by SMS | System generated SMS messages effectively reduce ‘no access’ or ‘card ins’ |
Our other products:
Amethyst | ASSIGN | Coral | InterLect | JUMBO | Smart roll-out optimiser | Today | UMSIPS
